Cancellations must be made through your account dashboard or by contacting customer support. Some bookings may be non-refundable as per airline/hotel policy. If eligible, cancellations made within 24 hours of booking may qualify for a full refund, depending on the service provider's terms.
Refund eligibility depends on the terms and conditions of the airline or hotel. Refunds are processed within 7-14 business days to the original payment method. Transaction fees, service charges, and government levies are non-refundable. In case of flight rescheduling or involuntary cancellations by the airline, refunds will be handled as per the airline's policy.
For assistance, email us at support@easy2trip.com.